Indonesian Journal of Social Responsibility Review (IJSRR)

Evaluation of CSR Program Performance through Measuring Community Satisfaction at PT Pertamina Gas Negara, Tbk – Stasiun Kompresor Gas Pagardewa

Mohamad Adli — 2024-10-03

The Corporate Social Responsibility (CSR) program is a strategy used by companies to have a positive impact on the community and environment around their operational areas. PT Perusahaan Gas Negara (PT PGN) as an energy company has a vision to become a leading and trusted national gas company. To improve the economic welfare of the community, PT PGN implements a CSR program which includes a rubber farmer empowerment program. Evaluation of the level of community satisfaction with this CSR program was carried out through a survey using a questionnaire developed from PermenPANRB 14/2017. Data collection was carried out on September 11, 2023, in Pagar Dewa Village, Lubai Ulu District, Muara Enim Regency, South Sumatra Province. The research results show that the level of community satisfaction with PT PGN Pagardewa's CSR program is relatively high, with a Community Satisfaction Index (IKM) value of 94.75 in the "Very Good" (A) category. These results show that PT PGN Pagardewa's CSR program has had a positive impact on the community and environment around its operational area.

Si Bagoes Sutami

Raden Sultani Indragunawan — 2024-10-03

The Corporate Social Responsibility (CSR) program of PT PLN NP UP Brantas is mostly of a charitable nature. This charity-based CSR program originates from proposals submitted by stakeholders or communities around the 13 hydropower plants managed by UP Brantas. This situation has resulted in UP Brantas lacking a sustainable, measurable, and broadly impactful CSR program for the community. Bagoes (Brantas Goes to School) is one of PLTA Sutami's educational CSR program that has the potential to become a sustainable program. Literature studies and interviews were conducted at SMK Brantas Karangkates to prepare the program as one of the sustainable education programs. This aligns with the 2024 CSR priority programs established by PT PLN NP, namely Education, Environment, UMK development, and CSV (Creating Shared Value). Based on the analysis conducted, Bagoes has transformed into Si Bagoes, Sustainable Improvement Brantas Goes to School. Si Bagoes, as the pilot project of PLTA Sutami's CSR program, will be implemented through various programs, namely Si Bagoes Sharing, Si Bagoes Class, EBT Si Bagoes, Si Bagoes Clean Water, and Si Bagoes Certification. Si Bagoes programs will be carried out by referring to the CSR management architecture of PLN NP and the governance of CSR UP Brantas.

Waste Management System “Kompas Lestari” as the Economic Empowerment Program in Makartitama Village, Peninjauan District, Ogan Komering Ulu Regency

RICHA AMALIA — 2024-10-03

The natural environment has a significant role for human survival, humans, and nature are inseparable. Makartitama Village, Peninjauan Subdistrict, Ogan Komering Ulu Regency also experiences the same problem, namely damage to the natural environment due to waste generation in residential areas. This study aims to determine the impact of the Sustainable Compass Program on people's lives. The research methodology used is qualitative research. Data collection techniques were carried out through in-depth interviews, Focus Group Discussions (FGD), and observations of Kompas Lestari members, Makartitama Village Government, and Makartitama Village Community in general. The case study approach was chosen to understand the problems in the research in depth. The data analysis technique used is an interactive model starting from the data collection stage and continuing with data reduction, data display and the last stage is drawing conclusions. The impact of the program on the environment is the reduction of organic waste in Peninjauan Sub-district thanks to the processing of organic waste in Makartitama Village. This impact can be felt in the economic, welfare, environmental and social sectors. The impact measurement was carried out using the Community Satisfaction Survey (IKM) and Social Return On Investment (SROI) methods.

CSR Strategy of The Oil and Gas Industry to Enhance the Wellbeing of Coastal Communities Amid Climate Change: A Case Study of PT Pertamina Gas Operation West Java Area in Juntinyuat, Indramayu

Fabian Panji Ayodya Ayodya — 2024-10-10

Climate change exerts multifaceted and profound adverse effects on coastal ecosystems, with Juntinyuat Village, located in Indramayu Regency, serving as a case study of impacted regions. Key consequences include accelerated coastal erosion and the escalation of high wave intensity, both of which pose escalating risks to the livelihoods of populations engaged in tourism, agriculture, and small-scale enterprises. This study aims to analyse the mitigation program implemented through the Corporate Social Responsibility (CSR) approach of PT Pertamina Gas Operation West Java Area (OWJA) with the "Perisai Jaga Bumi" program. This program involves various community groups in disaster mitigation efforts through mangrove conservation, economic empowerment of vulnerable communities, and the preservation of local culture and wisdom. The study's results show that integrating natural and cultural potential in the CSR strategy can strengthen community resilience against climate change impacts in terms of environment, society, and economy, while also promoting sustainable development in disaster-prone coastal areas. This program is expected to serve as a reference for other regions with similar conditions in Indonesia.